How to fix the ‘Network Error – Windows Cannot Access \\ Shared Drive’ Error? 

Windows Cannot Access \\ Computer Name is mainly a network related problem of your Local Area Connection and generally this error occurs due to the lack of network permissions, improper installed Network Drivers, and sometimes a single corrupted Windows Registry can be the reason too.

Most of the times people have this problem after creating the new LAN Connection in their network and mainly this error popup message appears when every time you tried to open the shared folder located on the other computer.

The bad thing which I really hate about this network error is, not only on the folder you can also get this error on any network files or even on the network shared drives too. And believe it or not but sometimes it gets really hard to find where the actual fault is, and what do we really need to do to fix the problem.

Network error

Windows cannot access \\ Computer Name

You do not have permission to access \\ Computer Name contact your network administrator to request access.

Even if you having this problem on your Local Area Network, then I don’t think you should really need to worry about it;

Because with the help of this tutorial I’ll definitely going to help you out by showing you how you can change the permission configuration of your computer to read or write the files and folder on the shared network drive through your Windows Network Place.


So, Lets See How to Troubleshoot This Error;

This problem can occur on any version of windows, even you are using the latest Windows 10 or running an old Windows 7 Computer. Normally, Access Denied Network error comes because of some kinda network related permission problem.

But sometimes there are also some other reasons for this error to shows up on your computer’s screen and here’s the list of those reasons which can be possibly happening on your computer:

  • Improper LAN Connection
  • Improper LAN Sharing Setting
  • Improper Drive or Folder Security Setting
  • TCP/IP NetBIOS Setting is Unconfigured 
  • Windows Registry got Corrupted
  • Network Driver got Corrupted

1# Solution  Improper LAN Connection and Sharing Setting

If you recently created a LAN connection by yourself, or maybe tried to start file sharing, or changed the LAN Wire or Modem, or just made any changes in your LAN setting, then this is the time where you’ll need to rectify it all.

Let’s start with the connections and wires;

To make a connection between two different network devices like a Modem or Computer, we actually need to use a Straight cable. The same network devices like ‘PC to PC’ or ‘Modem to Modem’ need a Cross-over cable to interact properly.

The reason behind explaining this is because if you recently changed any cable in your attachment then make sure the cable you used is suitable for the proper connection. Both of the cables look same but the internal wiring is completely different and that’s why most of the people get confused while creating their PC to PC LAN connection.

The next configuration is the ‘Sharing Setting’. Check for the proper IP configuration on every connected device in your network. If all the PC’s have an IP address configured in it, then make sure it won’t conflict.

Confliction mainly happens when two different PC has the same IP configuration. You’ll surely need to assign the IP address to all of your Share PCs if you found the setting is pre-set on “Obtain the IP Address Automatically”.

To change or check your saved setting, you can go to the ‘Network and Sharing Center‘ and then on the left sidebar, click on “Change Adapter Settings” option. Now right-click on your network adapter and select “Properties“. After that, select “Internet Protocol Version 4 (TCP/IPv4)” and then click on its “Properties” button.

Then on the ‘Advanced sharing setting’, make sure everything is configured as listed below:

  • Turn on network discovery.
  • Turn on file and printer sharing.
  • Allow windows to manage homegroup connection (recommended).
  • Turn on sharing so anyone with network access can read and write files in the public folders.
  • Use 128-bit encryption to help protect files sharing connections (recommended).
  • Turn off password protected sharing.

Note: Make these changes on your current selected network profile. 

You’ll also need to check that all your shared PC is working on the same network workgroup. To check or change the workgroup, you can go your ‘Computer properties’ and click on the “Change setting” button under the “Computer name, domain, and workgroup settings”, and then click on “Change…”.

After that click on the “Network ID” on the same pop-up window and then follow the instruction given in the picture below:


2# Solution  Improper Drive or Folder Security Setting

80% of you people will be going to fix thier problem by following this particuar solution because most of the time people do forget to change the security setting while creating the shared drive/file/folder in their network.

So now I’m going to show you how you can easily configure the permission setting to connect with every device in your network just to read and write the files or folder.

If you’re having this problem with all of your network drives and folder and wanted to grant permission to all of those shared folders or drives at once;

Then it’s not possible and you’ll need to repeat all these steps for all of your drives and a single file or folder. If the list of sharable Files/folders contains in a single drive, then granting permission for that single drive can make all the internal folder read and writeable for the other network computer.

Step 1 – Give Sharing Permission to Everyone

To configure the sharing permission, First, you’ll need to right click on that drive, file or folder what you’ve wanted to share and then select ‘Properties’.

In the properties window, select the Sharing tab and then click on Advanced Sharing …” button. Now make sure you tick on the Share this folder button.

After that, click on the Permission button and give “Everyone” user the Full Control.

Step 2 – Add Everyone Username in Security Tab.

This step allows you to add a new username into the security tab of your file/folder/drive’s properties, just to make it accessible to all users which is connected to your LAN.

To gand access for everyone, we actully need a username called “Everyone” under the security tab so your OS can permit other connted PC’s to cross the security. But still, there is no username named ‘Everyone’ is mentined under the security tab of your shared drive, file or folder.

So now again in the properties windows, click on the Security Tab and then select the Edit button which will lead you to another pop-up window, where you can add the username by clicking on another Add…” button.

Now in the third pop-up window, you’ll have to click on the Advanced …” button which will help to find all of the linked usernames connected to your PC.

On the fourth pop-up, click on the Find Now button to make your computer to show you the list of all available users;

And in between all those usernames, you’ll find the username called Everyone in the middle of that list, which you need to select and then click on OK.

After that, you’ll again need to click on the Ok and at this moment you will be seeing the username Everyone is showing under the users and groups setting.

Step 3 Allowing Permission to Everyone.

After when you have done with adding the username, then it’s the time where you need to grand the full permission to the username Everyone in the security tab, just to make it accessible from any LAN connected computer.

Now, click on the username Everyone and then mark tick on the Full control option and then click on Apply.

After that, you will able see the Windows Security pop-up on the screen which is applying the setting for all of your files containing in that shared drive or folder.

So, at this moment you’ll just need to sit back and watch the whole process until it gets completed and make sure you don’t click on the cancel button or otherwise you’ll get the same problem while accessing some files in the future.

After that, you can actually able to read and write the files on that drive right after when this whole security configuration gets done. If not, then just continue.

3# Solution  Configure TCP/IP NetBIOS 

‘TCP/IP NetBIOS’ also knows for its another name “NetBT” and it’s a network protocol based on session layer of the OSI model allowing applications on separate computers to communicate over a local area network.

Using the NetBIOS over TCP/IP (NetBT) service on the network allows users to share files, printers, and log on to the network. If the NetBT service is unconfigured, some of these functions might not be available to the user. If this service is disabled, any services that explicitly depend on it will fail to start.

So, make sure on every shared computer of your network the ‘NetBIOS over TCP/IP’ is enabled and to confirm that, here is the procedure given below: 

  • To change the configuration, first, you’ll need to search the “services.msc” on the Windows Starts Menu to open the ‘Windows Servies’ (where you can easily start, stops, and configures any Windows services).
  • Now on the Services window, search for a service named “TCP/IP NetBIOS Helper” and double-click on it. Then on the pop-up general tab, change the ”Startup type setting” to the ‘Automatic’.

After when you have done with the services configuration, then now it’s the time where you need to enable the ‘NetBIOS over TCP/IP’ setting in your computer’s Network Adaptor.

To do that, you’ll have to again open the “Internet Protocol Version 4 (TCP/IPv4)” properties. Then on the pop-up, click on the “Advanced…” button, select “WINS” tab and pick “Enable NetBIOS over TCP/IP” as your main preference. And that’s it.

4# Solution  Corrupted Windows Registry

The Windows Registry is a hierarchical configuration storage database that stores settings for the Microsoft Windows Operating System and other installed software in your Windows.

The registry is the main target when a virus or malware starts to corrupt your windows and a single changed value in your Windows Registry can cause this network related problem. You can fix your Windows Registry by using some best in class Registry Cleaner and that will fix your problem by just doing some simple steps.

But before using that, a have some couple of manual registry setting what you can try to fix the issue;

First, open your Windows Registry Database by using the run command “regedit”. You can press Windows + R Key to instantly show the Run Commander. Or you can just search the “regedit” on Starts Menu.

When it gets open, go to this location “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\” into the database.

Now expand the ‘MSLicensing’ folder and then delete both of the “HardwareID” and “Store” sub-folders listed under the expansion. Make sure you only delete sub-folders and not the whole MSLicensing.

This can fix the connection licensing problems if your connection is having any.

After that, go to the   “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system” location and then create a new DWORD Value named LocalAccountTokenFilterPolicy and then click Modify or double click on the key and type “1” under the ‘Value data’.

If still not fixed? here’s an article about;

How to Fix Registry Related Issues using a Registry Cleaner?

The Registry is a very important database that resides within your Operating System. It contains vital information on all the settings, preferences, etc. on hardware and software installed in your rig. When it comes to programs, the Registry also maintains data like the location of the program, what is required to launch the program, what sort of resources it needs from the computer, and so on and so forth… Read More

5# Solution  Corrupted Windows Drivers

Computer operating systems are able to support network adapters via software known as Network driver. Network drivers are actually what that you need in order to connect your computer to any network. If something bad happens to your network drivers then it’s quite possible that you get some constant errors on your screen while working in the network area.

Now updating the drivers is the best thing what you can do to fix all the drivers related issue and make everything back to normal.

What Is a Network Driver, And How To Install It?

As a PC user at some point, you have heard of Network Drivers. Have you ever wondered what network drivers is all about? Prior to figuring out what a network driver is, let us get to know few things about something called Network Adapter… Read More

“That’s all for now, thanks for sticking with the article, and you know it will always good to let me know about the article, in the comments down below.” 🙂

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61 COMMENTS

  1. Yes, thank you. But I still have the issue of computers asking me for an id and password when I click on a shared folder. What gives? It works and then it doesn’t. I hate windows networking. Is there an app that can do this better?

  2. i thought I was very computer literate but I have been messing around unsucessfully trying to get my Windows 7 and Windows 10 systems linked. Your 2 tutorials got me up and running within 30 mins. All disks available to all systems. Many thanks. Much appreciated.

  3. Thank you, Madhur. The settings you outlined above worked perfectly. Even Microsoft’s own guides omit the security settings in step 3. When I first installed W7, I never did get sharing to work and finally gave, resorting to “sneaker-net” for the last several years.

  4. Madhur – Thank you for your excellent concise and complete explanations! I have now been able to set up a number of shared folders between my Windows 7 and 10 laptops. You’ve made my life easier. Way to go!

  5. Thank you, Madhur. I can now wirelessly access my main work folder on my new Surface Pro 4 from my desktop Core2Quad and work with it normally. You really know your stuff!

  6. hi im getting this kind of error what i can do for it
    \\10.0.*.* is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.

    logon failure: account currently disabled.

  7. Thank you, Madhur, what a hero you are! But I’ve been sharing laptops on a wifi network for years and never had to go thru these hoops before. Never mind, steps 2&3 have solved my problem and I am very grateful.

  8. Madhur, in the internet world of everybody just throwing out guesses and wasting everyone’s time by making them read through post after post of “try this”…”try that”, you have cut through all of that BS and went straight to an ACTUAL SOLUTION! I was ready to throw my computer out the window before I found your article. Within 5 minutes of working through your steps, all of my networking issues are solved and all of my computers are able to share data again. THANK YOU MADHUR! 😀

  9. i have tried all these options but i can cannot have access to my folders/drive, i keep having the same error message popping up. so please find a way of helping me.
    ..

  10. OH MY GOD! THANK YOU SO MUCH MADHUR! I HAVE BEEN TRYING TO SET UP A CROSS OVER NETWORK THE WHOLE DAY, AND YOUR TUTORIAL WAS THE ONLY ONE WHO ACTUALLY SOLVED MY PROBLEMS!!

    YOU’RE AWESOME!

  11. Thank you sooooooooooooo much dear
    really very helpful tutorial and not only for me . . . . .
    very best thing
    using very simple language and every step with picture
    well done

  12. hi there, thank you very much! it worked well for sharing with everyone. but what if i just want to share a folder with a particular person? not everyone for security concerns?I tried to follow your instructions and change everyone to the person i want to share with,but it didn’t work.
    Thanks

  13. Step 2 Worked like a charm for me!
    This is wonderful, thank you so much!

    Problem: Have multiple computers that I am trying to linked, and I keep getting in due to ‘Do not have permission…..’ in Share File.

    Solution:
    Step 2 – Add The “Everyone” Username In The Security To Make That Shared Drive Accessible From Any Computer.

  14. Hi Madhur,

    I have admin rights in my AD account. I have shared a drive with everyone but I’m not able to access that drive on a specific system and able to access rest of all the system’s.

    Please suggest.

  15. Dude this knocks crap put of microsoft forums lack of info and stock, unrelated answers from their supposed experts. First time I have seen adding everyone in security tab anywhere. You rock,Thanks!

  16. hi I am facing a problem working as IT support person facing many computers with laptops desktops with error windows licence will expire soon message did many things but cant solved

    by the wy thanks for above information really great help to people like me

    thanks

  17. Make the system enabled for accessing for Everyone from the Windows registry. It will help to access the windows to access the specific computer names.

  18. I went through all steps but I still get the message when I click on the network share. However, I can access subdirectories on the share if I type in the address of it directly. Any advice on how I can fix it?

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