This webpage is not available with the error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH or I say ERR SSL VERSION OR CIPHER MISMATCH, all are the Chrome Browser’s Error, which normally occurs when there is some problem happening between while establishing your private connection with a secure website, and mainly this error is related to “SSL Certificate” security problem.

 photo 42190013297502742_zpsnb1nzkdt.jpgIf you’ve don’t know, SSL Certificates provide you a secure, encrypted connection between the website and the website’s customers. Basically, this word “SSL” stands for “Secure Sockets Layer” and it’s a protocol which is made to encrypt online connections.

Normally people use this SSL Certificates on some particular pages like, those web pages who’s responsible for collecting sensitive Data over the internet like your credit card details or passwords.

Mostly people having this problem while accessing bank websites or maybe while doing online transactions. Not just only bank’s website, users also having this problem while surfing anything on the internet and it’s also possible your own website having this problem lately. Now the thing is, you don’t have to worry about it because by this article I’m gonna helps to fix this problem by you own.

#Troubleshooting Computers Setting

 photo sslcertificates-min_zpsui3ub8rf.jpgWhen you surf the internet on any browser in your computer, it downloads the Secure Sockets Layer (SSL) security certificates from those websites who uses this SSL Security and this process called Caching SSL Certificates. Sometimes when a corrupted certificate gets saved by your browser, it’s quite possible to having this problem seen in our browser.

However, we have some options to turn this feature off if you don’t want to use it, and you can also clear all saved cache Certificates which is stored in your computer to fix this problem and let’s see what solution works on your computer.

@Changing Security Setting In Chrome:

 photo 09_gear_set-512_zpsps82ovli.pngTo change the security setting in your chrome browser, first you’ll need to open it and type this Url “chrome://flags” without quotes into your browser’s address bar and it will open your chrome’s internal hidden settings page. In that page, I want you to find the option named “minimum SSLv3 version support” and change its setting to “SSLv3” and after that restart your computer and test your internet connection.

 photo 3_zpsomd60ezm.png

If you can’t find this setting in your chrome’s setting page or maybe making changes in that setting won’t works for you then you can also try to change another setting in your browser and that will work for you (listed below).

@Disable QUIC In Chrome’s Setting:

To disable QUIC protocol in your Google Chrome, just copy and paste the given URL into the address bar and press Enter.


When it gets opened, just Select the “Disabled” option in the drop-down menu list and after that restart your Google Chrome browser to see changes.

 photo 1-min_zpsnph6prii.png

Feedback By Carl On 12 Mar 2016,

I receive this error message on my bank’s website while inserted my User Name and password and when I click on next or trying to access my private information through the banking site, this error occurred but thanks, I solved by problem by changing setting in chrome. Now I can transfer money to my Mom :-).

@Clearing SSL Certificate Cache, Only In Windows:

Clearing SSL cache from your windows internet option does help most of the times.

  • To remove the stored SSL certificated from your PC, you’ll need to go to the “Control Panel” in your windows PC.
  • So, First go the windows explorer and in the upper top menu list, click on the “Open Control panel” to open it.

 photo 5-min_zpscoizisqw.png

 photo 6-min_zpsm9hzd33m.png

  • Now find the “Internet Options” setting in your control panel and when you found it, just double-click on it and it will show you your computer’s internet setting.
  • After that go Content tab and click on the Clear SSL State button and then click on “OK”.

 photo 2-min_zpsezdmtflt.png

@Repairing Or Clean Junk Windows Registry:

The registry is the main key for your whole computer performance and due to poor Personal Computer System maintenance, you may experience Registry issues and later on lead to various Personal Computer errors including this ERR_SSL_VERSION_OR_CIPHER_MISMATC error.

Sometimes it might quite possible your windows files and registry files also got corrupted because of some corrupted installed software.

So, whatever the reason is I want you to use a registry cleaner to clean junk registry and repair who need a repair.

If you don’t have any registry tuner or cleaner in your computer, then install some world’s best cleaner in your PC to get the perfect performance.

Here are two top rated software’s what I recommend to all my websites users as listed below.

1st Best – SpeedZooka Registry Cleaner

2nd Best – CCleaner Professional

After downloading your registry tuner, just install it and click on the scan button which will automatically start to scan your computer and shows you every little problem what it found in your computer.

After that just click on FIX PROBLEM to repair everything what it shows you.

 photo zookware-min_zpsckvx7lsu.png

#Troubleshooting Browsers

It’s possible this problem is coming from your browser and there are two options you still can try to fix this ERR_SSL_VERSION_OR_CIPHER_MISMATCH Error.

@Reset Chrome Browser

  1. Open your Chrome and click on the Chrome menu at the right-hand top corner.
  2. Then Click on “Settings”.
  3. At the bottom of that page, click “Show advanced settings”.
  4. Under the section “Reset settings,” click Reset settings.
  5. In the box that appears, click Reset.

@Reinstall Chrome Bowser

First, you’ll need to uninstall your chrome browser from your computer and to do that, Press “Windows key + R key” to open the run command and then, type “appwiz.cpl” in the run and when the program and feature windows get opens, select your Chrome and Click on Uninstall.

 photo uninstall-google-chrome-min_zps3gjdnnmx.png

After doing everything if you’ve still having this problem then you should call your internet service provider to get assistance or if you’ve getting this error on a particular website or maybe on your website then continue to read this article.

#Troubleshooting Own Website

 photo Misc-Web-Database-icon-min_zpszi9guapk.pngIt’s common to having this problem on your website and mainly this error only occurs on those websites whose using security certificates to encrypt their internet connection.

If you see this error on your website, then it means that a secure connection can’t be established because of outdated security code on your website.

Chrome is just protecting the user’s privacy by preventing the page to open.

If you use any CND Service then it’s possible to have this problem and you can confirm it by turning off your CDN Service for a while just for testing purpose.

If you’ve recently installed SSL certificate on your server then I’ll suggest you to checking again the configuration what you’ve done.

The best way to fixing this “ERR_SSL_VERSION_OR_CIPHER_MISMATCH” Error on your website by calling your hosting provider.

Still Finding Solution or Need Some Help ?
If you still can’t find your solution then maybe you’ll need to contact us and we will definitely gonna help you out by our technical support.
Click To Proceed To Desk’s Technical Support Page



Leave a Reply