“Plugged in Not Charging” – Every Possible Solution
Plugged in not charging is normally a Windows Operating System problem or it might be any other hardware too, and if you recently having this problem in your laptop then it’s quite possible that your laptop is suffering from lack of charging and giving you some bad run-time battery backup.
It’s usually possible that you will notice that this error can also turn OFF the charging light and not just that, sometimes it can make the charging light flickers too;
And there also a chance that the light shows charging but still your computer isn’t able to charge the battery, and only displaying the error message something like “0% available (Plugged In, Not Charging)” or maybe with any other froze digit.
Anything’s feasible with this error message even when you are using the 3000 dollar laptop who’s having the latest Windows 10 installed in it. Or it might be possible too, that this issue came along right after when you recently upgraded your Windows 7 PC to Windows 10, or Windows 8 to 10.
Sometimes this problem can be fixable by some simple click but you have to admit that in some cases things get even worst and it’s possible that you’ll need to send your laptop to some professional to look for.
To fully troubleshoot your laptop there are a lot of different steps what you’ll need to follow in order to find the actual problem. And as I said, it’s totally a Hardware or Software related problem and if your computer does suffering from this problem constantly;
Then I don’t think now you should really need to worry about it because in this article I’ve covered all the explained Troubleshooting Steps, which includes all the possible solutions what you can try even when you are not a professional.
#let’s start to understand the problem;
Mainly, there are four different reasons for this error to displays on your laptop’s screen and it always really hard to say that which one of them is creating the problem. So, the only way to find the core of this dilemma is by troubleshooting your laptop completely.
Here’s the list of four main and only reasons, why this error occurring in your laptop, and those are:
- Windows Problem.
- Power Adapter (Charger) Problem.
- Battery Problem.
- Laptop’s Internal Motherboard Problem.
There is also a possibility that you bought some new power charger or maybe a new battery for your laptop and you get the error after when you plugged it. So, don’t try to think that your new battery or charger is dead because it’s possible that it’s your windows problem which only needs to be reset.
So, let’s start to troubleshoot everything step by step and now you’ll just need to follow the whole repairing procedures given down below, from step 1 to the last until you fix your laptop.
In case, if I wasn’t able to make your problem solved then that’s for sure that I’ll definitely give you a valid reason why this error is still stuck on your PC, like which hardware is causing this problem or what thing you should need to replace to fix the error.
I hope you will quickly fix the problem.
1# – Troubleshoot Windows Problem
Most of you people will fix your laptop by just applying this first step of this troubleshooting guide because there is a 95% chance that this error is caused by the corrupted Power Adapter Drivers of your laptop’s Windows OS;
And that’s the reason why I actually wrote this fixing Drivers part a bit extra explained as compared to the other ones so you can easily understand and perform it on your computer.
The name of that corrupted driver what I’m talking about is “Microsoft ACPI-Compliant Control Method Battery” and this is the main root cause of this error to occur when every time you connect your laptop’s power adaptor.
ACPI stands for “Advanced Configuration and Power Interface” and the actual work of this ACPI drivers is to maintain your laptop’s charging process services, but sometimes it’s possible that the driver got corrupted by some virus or maybe the old installed one isn’t able to compatible with the new hardware.
To fix this issue, you’ll just need to remove that driver from your computer and by doing that, you can fix your problem instantly. The best part is, after removing that driver you really don’t have to reinstall it back because your windows will do it automatically for you.
So, let’s see how to remove this corrupted driver from any laptop:
First, you’ll need to shut down your laptop if it’s running and when it got completely turned off, then you’ll have to put the laptop’s battery out from its back panel, and after that, now I want you to start your laptop’s Windows by only using the power adapter cable.
And of course yes you can use your laptop without plugging the battery by only using the charger cable even without worrying about it.
Actually, it’s safe to run your laptop without the battery and in case, if your laptop didn’t get to start or having some problem to start itself without using a battery, then it’s quite possible that your laptop’s power adapter might get faulty.
To check that, just move to the “Troubleshoot Hardware Problem” Step, down in this article where I wrote about ‘how to troubleshoot a power adapter completely’, or otherwise just continue.
After when you start your laptop without the battery, now it’s time where you’ll need to open the Windows Device Manager by typing the “devmgmt.msc” command in the Run Commander.
Not just this, you can search for the Device Manager in the Starts Menu in Windows 10 or you can just open it by right-clicking on the Computer’s tab in the Start Menu in Windows 7 as shown in the picture given below:
After that, you’ll need to expand the “Batteries” tab and then you’ll able to see the “Microsoft ACPI-Compliant Control Method Battery” drivers of your laptop.
As you can see in the example picture below, I’ve highlighted two different drivers, but you only need to remove the main one “Microsoft ACPI-Compliant…” which is listed as first.
If removing that ACPI driver doesn’t help you, in that case, you’ll also have to remove the second one named “Microsoft AC Adapter” too, but make sure you only remove the second one when your problem isn’t get solved by just removing the first recommended one.
And to remove the drivers, you’ll just need to select it first and then right click on the driver to unhide the extra options and after that, click on the “Uninstall” button and after when the “Confirm Device Uninstall” box appears, just click on “OK” to remove that driver completely out from your laptop.
After when the drivers got removed, just shut down your laptop again and now put the battery back in its place and then again start your laptops and this time it’s possible that the problem is gone.
Suggested link: How to Uninstall Drivers From Windows Operating System?
What to Do, If This Problem Still Stays, Or Come Back Within A Week or Month?
In case, if your problem still isn’t fixed by the above first listed solution, then it’s quite possible that the registry database of your operating system got messed up pretty bad by some virus or a malware software.
And the only way to fix that, by using the best in class registry cleaner tool on your computer. I’m only suggesting you this because there are more than 1 Million Registries listed in your Windows Registry Database and it’s really hard to find and fix that particular one, which is mainly creating this problem.
You can find more than 50 Registry Cleaner on the internet but those who actually works are only available in the paid version.
So, before spending your money, I want you to reset your laptops BIOS first because most of the time that little thing really helps a lot.
- To Reset your Laptop’s BIOS, first, you’ll need to open it by pressing the F2 key or Del key or maybe whatever the key your computer shows on the first black logo screen to get into the Bios Menu.
- After when you successfully get into the BIOS Menu, now you’ll need to find the reset option to load the default configuration and most of the times you can find that option in the “Exit” tab of your BIOS.
If Resetting BIOS won’t help you either, then maybe now it’s time you should need to try the Registry Cleaner in your Windows, and if you wanted my opinion, then the “Zookaware” and “CCleaner” are the two best in class Registry Cleaner Tools which can actually make thing back to normal.
It’s all on you to select which one, but according to me, the Zookware is quite worthy because it’s not just a simple registry cleaner and can also provide you more than 4 useful tools to optimize your PC’s overall performance. And not just that, this one also comes with the 60 Days Money Back Guaranty, which is actually quite good.
You can use these links to directly go to the download page:
- 1st Best – Zookaware Cleaner
- 2nd Best – CCleaner Professional
- Suggested Link: What’s A Good Registry Cleaner and How to Pick One?
#Troubleshoot Hardware Problem
It’s possible that the problem isn’t get solved by repairing the Operating System and troubleshooting software side also won’t get beneficial too, then there is a chance that the problem is coming from some faulty attached hardware of your laptop.
It’s either can be your adapter or maybe your battery;
So, let’s check this out to find which one is creating this problem by following this 2nd step of fixing “Plugged in Not Charging” problem guide.
Just like I said this problem can occur due to a faulty charger or your battery, but most of the times charger is actually the one who is creating this whole problem.
And that’s the reasons why I want you to start first with ‘the hardware troubleshooting of your laptop’s charger adaptor’.
Step 1 – Power Adapter Checkup: There are some couple of possible reasons which can occur with your power adaptor to create this problem on your laptop. It can be the lack of correct or steady Power Supply Output or maybe it just not producing any Power Supply at all.
To find is this really your charger’s fault, there are actually some couple or more things what you still try to confirm that.
Here’s the list of things that you can try to troubleshoot your power adaptor:
- First – If you are using the same power socket for your laptop’s power adaptor then maybe it possible that the power supply coming from that socket isn’t coming enough to run a power adaptor and yes, it happens when the socket got broke from the inside or having some trouble in the connection.
- Second, if the socket is working well and you still having this problem on every power socket in your home or office, then you can also try to borrow some another same spec power adaptor from your friend or family and try to test your laptop with that. In case, if you can’t be able to find some other same spec charger to test your laptop, then there is also another great way to identify does your adapter is working fine or not. And to do that, we are using a tool called “Multimeter” to clarify does your adapter is providing the right amount of current voltage to your laptop, or it’s just working un-properly.
Here’s the quick guide to help you out with the multimeter testing:
- First, plug your Power Adapter into the main power socket and make sure everything is connected properly, and this time you don’t have to connect the charger to your laptop.
- Then, you’ll need to find the Voltage Output Unit on the back of your Power Adaptor where everything is written on the sticker and remember it. Normally it’s like “19V 4.7A”.
- Now take your Multimeter and put the red and black wire into their suitable socket, what you can also find the instructions in the Multimeter’s manual book.
- Then, set your Multimeter to the “Direct Current Voltage” testing mode and make sure you set the multimeter’s knob directs to the 20v.
- After that, you’ll need to put the red tip inside the adapter jack and the other black one to the outside edge of the adapter jack, and while doing that make sure you don’t touch both of them together.
- Now check your Multimeter’s display to see the coming output voltage from your power adaptor. If the output voltage is nearly same what’s printed on the back of that adaptor, then it means that your charger is working great and you just need to move to next step to troubleshoot the battery. In case, if it’s not showing the correct output voltage then it’s the time where you need to purchase a new one.
You can use this link to see >> How to Buy A Compatible Power Adapter for Our Laptop?
Step 2 – Battery Checkup: To identify, does your laptop’s battery is the one who’s creating this problem or not, then the only thing what I can suggest you, is to calibrate your laptop’s battery manually.
First, you’ll have to charge your laptop for about 3 hours without using it and that will surely make your battery fully charged. After that, you’ll need to ‘click’ on the ‘battery icon’ which is normally located at the right corner on your Windows operating system and then Click on “More Power Options” to access the Power Management Setting options from your Control Panel.
Now, click on the “Choose when to turn off the display”, what you can find on the left sidebar.
By clicking on that it will take you to the page where you can mainly edit your power settings. So, now click on “Change Advanced Power Settings”.
After that, The “Power Options” box will appear on your screen. Now go to the “Advanced Settings” and unhide the “Battery” tab. Under that, click on “Critical Battery Action” and set it to hibernate.
Next, click on “Critical Battery Level” and set it to 5%. If you found this is your current pre-saved setting, then your laptop doesn’t need to calibrate, just move to the next step.
Now get back to Edit Plan Setting page and make sure that everything is set on “never” as you can below:
After that Pull out the charger plug and let your laptop to discharge until it automatically hibernates.
You can still use your computer while doing this. Then, plug back the charger’s cable and charge your laptop again up to 100 % and by doing that, it will definitely calibrate your laptop’s battery, and make sure you’ll set the setting as back to its normal state just like shown in the picture given below.
If the calibration won’t work for you too, then the only thing what you do is to use some same different battery in your laptop and test it out. If your laptop runs smoothly then it means your adapter is working great and now you’ll need to replace the battery.
And if you still get the same error with the different battery too then the last step what you can try is to install a fresh operating system in your laptop.
You can follow this link to see >> How to Install Windows on Desktop or Laptop Computer?
At last, if you can’t find anything useful yet and things like changing adapter or battery can’t solve your problem either, then it’s definitely possible that your laptop’s internal motherboard got damaged.
When the motherboard’s charging chip got blown up then it’s 100% possible that you’ll have this problem on your PC and if that’s so, then I’ll highly suggest you to send your laptop to some professional engineer.
And one more thing, make sure you don’t try to open the laptop by yourself.
“That’s all for now, thanks for sticking with the article, and you know it will always good to let me know about the article, in the comments down below.” 🙂
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